Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Did you mean you don’t seem to have the Search Console option? If so, please head over to WordPress dashboard > Rank math dashboard and activate the Search Console module.
Once done, or if it’s already active, head over to Rank math > General Settings > Search Console and authorize your site. If it’s already authorized, you can deauthorize it and authorize again. Make sure to select the account you have used to verify your site on GSC. Once authorized, please select your current site in the drop down and save the settings. Let us know if you face any issues.
Looking forward to helping you. Thank you.
Hi, unfortunately I activated the account, but no name will open for me in the drop-down menu.
I can send you a photo to see
Hello,
You can upload an image to https://ibb.co/ and then share the URL here in the Sensitive Data section.
Also, have you tried to add that property to a new Google account and connect that new Google account to Rank Math? Just to see if it solves your issue.
Looking forward to help you.
Hello,
We are so sorry about that.
We are looking into this issue in more detail as a few other users have reported this as well.
It is going to take time though and we recommend using the Site Kit plugin while we find the issue and fix it for you.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
error : code : faild_to_parse_response
Hello,
Where are you seeing that error message? On Google Site Kit plugin? In that case, it could be a conflict with one of the plugins or the theme you are using and not an issue with Rank Math.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hello, we are Iran. I think this plugin has a problem with Iran Host
Hello,
I would suggest you to ask in the official support from the Google Site Kit plugin if they have any kind of trouble with Iran hosts.
Once you know, please let us know!
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
