search console not showing up in rankmath

#207491
  • Resolved Le Renard

    4 years, 6 months ago

    Rank Math free

    Hello

    I’ve been using rank math for about 4 months
    I’ve been posting on my blog
    Whenever I go to my search console I see impression and click but anything in rankmath
    I’ve never paid attention to this expecting by the time it will show up but never.
    I’ve tried to fetch the data manually and check for everything but still nothing. How can you help me fix this issue, please?

Viewing 15 replies - 1 through 15 (of 17 total)
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  • Reinelle

    4 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’m assuming that you have already followed the steps in the link for fetching the data manually:
    https://rankmath.com/kb/delete-old-analytics-data/

    If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Le Renard

    4 years, 6 months ago

    Rank Math free

    I already have temporary login installed on my WordPress account, can you give me an email so I can share it with you?

    Anas

    4 years, 6 months ago

    Rank Math business

    Hello,

    You can use s******@r*********** to create the login.

    Please share the login link in the sensitive data section.

    We look forward to helping you.

    Le Renard

    4 years, 6 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anas

    4 years, 6 months ago

    Rank Math business

    Hello,

    I logged in to your website and installed the WP Crontrol plugin to check the cron events.

    The action_scheduler_run_queue needs to run every minute to consistently fetch data from Google.
    cron

    Please get in touch with your web host and ask them to set the WP_CRON_LOCK_TIMEOUT to 60 seconds.

    Then, delete the old Analytics data and start fresh data fetch.
    https://rankmath.com/kb/delete-old-analytics-data/

    I hope this helps. Looking forward to helping you.

    Le Renard

    4 years, 6 months ago

    Rank Math free

    Hello sir, I’ve done all the steps, set the wp cron lock timeout to 60sec, then delete old data fetch again but nothing showing up. Then I remove access from my google account and reconnect, delete and fetch data but nothing still showing up.

    Jeremy

    4 years, 6 months ago

    Hello,

    Thank you for keeping in touch with us.

    The login link your shared doesn’t seem to work anymore. Could you please extend the access for us so we can further check the issue?

    We are looking forward to helping you.

    Le Renard

    4 years, 6 months ago

    Rank Math free

    Hello,
    I’ve Just done that. check the access once again

    Jeremy

    4 years, 6 months ago

    Hello,

    Thank you for keeping in touch with us and we deeply apologize for the unexpected delay.

    Allow me to check this one with our development team. We should get back to you with an update and solution shortly.

    We appreciate your time and patience on this one.

    Le Renard

    4 years, 6 months ago

    Rank Math free

    Thank you and hope to hear from you soon

    Miguel

    4 years, 6 months ago

    Hello,

    Thanks for getting back to us.

    Could you please reconnect your website to Google Services by going to WordPress Dashboard > Rank Math > General Settings > Analytics?
    reconnect analytics

    Let us know when you’ve done that so we can continue debugging the situation.

    Looking forward to helping you.​

    Le Renard

    4 years, 6 months ago

    Rank Math free

    I’ve just done that

    Prabhat

    4 years, 6 months ago

    Rank Math agency

    Hello,

    Thanks for your reply.

    I did some troubleshooting and also re-imported fresh data, but it seems like no data was being pulled.

    I checked your posts, pages, etc. and there are a very limited number of contents and accordingly, a limited number of indexed content.

    Could you please share a screenshot of your organic traffic from the last 30 days from Google Analytics and Google Search Console so we can get a deeper insight into the issue?

    You can use a tool like imgur.com to easily upload and share the screenshot link here.

    Looking forward to helping you.

    Thank you.

    Le Renard

    4 years, 6 months ago

    Rank Math free

    Analytics
    Here it is

    Reinelle

    4 years, 6 months ago

    Hello,

    Thank you for your patience.

    We wanted to further investigate this issue on your site, but it seems that the login link in the sensitive data section is no longer working. Could you please check?

    Looking forward to helping you.

    Thank you.

    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 17 total)
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The ticket ‘search console not showing up in rankmath’ is closed to new replies.