Hello,
We apologize for the issue you are facing with connecting your Rank Math account to the Google Search Console. It sounds like there may be a problem with how the connection is being established or displayed.
Here are a few steps you can try to resolve this issue:
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Check if Your Website is Verified in Google Search Console: Ensure that your website is verified in Google Search Console. If it’s not verified, Rank Math won’t be able to fetch the data.
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Reconnect Your Google Account: Sometimes, disconnecting and reconnecting your Google account can help. You can do this by going to Rank Math SEO → General Settings → Analytics and following the prompts to reconnect.
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Clear Cache: If you are using any caching plugins, clear the cache and check if the issue persists.
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Browser Issues: Try accessing the dashboard in a different browser or in incognito mode to rule out any browser-related issues.
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Check for Plugin Conflicts: Deactivate other plugins temporarily to see if there’s a conflict causing the issue.
If you have tried these steps and the problem still exists, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.
Thank you for raising this concern! We’re here to help you resolve it.
Sources:
How to Connect Your Google Account With Rank Math SEO » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.