Hello,
We apologize for the issue you are facing with connecting your Rank Math account to the Google Search Console. It seems that the URL is not appearing as expected, which can be frustrating.
Here are a few steps you can take to troubleshoot this issue:
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Check if Your Website is Verified: Ensure that your website is verified in Google Search Console. If it’s not verified, Rank Math may not be able to fetch the data.
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Reconnect Your Google Account: Sometimes, disconnecting and reconnecting your Google account can resolve issues with data fetching. You can do this by going to Rank Math SEO → Dashboard → Help and clicking on Disconnect Account. After that, reconnect your account by clicking on Connect Now.
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Clear Cache: If you are using any caching plugins, try clearing the cache to see if that resolves the issue.
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Check Permissions: Make sure that Rank Math has the necessary permissions to access your Google Search Console data. You can check this in your Google Account permissions here.
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Refresh Tokens: If the above steps do not work, it might be necessary to refresh the authorization tokens. You can do this by deleting the Rank Math app from your Google Account permissions and then reconnecting it again.
If you have followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.
Thank you for raising this concern, and we hope to resolve it for you soon!
Sources:
How to Connect Your Google Account With Rank Math SEO » Rank Math
Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please try to follow the steps below and see if that works for you.
1. Please make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/
Also, make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
2. After that, please remove RankMath’s app from your Google apps permissions by following this guideline: https://myaccount.google.com/permissions
3. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.
Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.
Let me know how it goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
