Search Console Data Missing

#13339
  • Resolved Andres
    Rank Math pro

    First time using Rank Math. I followed the ‘Setup Wizard’ and thought I did everything correctly.

    For some reason I had some trouble with ‘Search Console’ part and the data in Rank Math disappears after 08/17 (see attached screenshot http://prntscr.com/oybcp8) Is there a reason why this is happening?

    If I run the ‘Setup Wizard’ again will it delete my meta titles and descriptions that are already setup?

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This error suggests that cron events might not be running and the analytics might not have been updated since the 17th. You can manually update the Google cache data on your site by heading over to Rank Math > General Settings > Search console and click on the “Update Cache Manually” button.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Search Console Data Missing’ is closed to new replies.