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Hello. I am experiencing an issue with the Rank Math plugin on my WordPress site. After completing the setup, my website is not listed in the Search Console section (it shows “No results found”), and my Analytics account and username are not displayed, indicated by a red dot.
Rank Math should automatically create and display the Google Analytics and Search Console IDs, but this is not happening. I have attached a screenshot for your reference.
https://imgur.com/a/HabyNxJCould you please assist me in troubleshooting and resolving these issues? Any guidance would be greatly appreciated.
Thank you for your support
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Hello,
We apologize for the issue you are facing with the Rank Math plugin. It seems that there might be a problem with the connection to your Google Analytics and Search Console accounts.
Here are some steps you can take to troubleshoot and resolve these issues:
1. Test Connections
- Go to Rank Math SEO → General Settings → Analytics.
- Click on the Test Connections option at the top right of the Analytics settings. This option is available only in the Advanced Mode of Rank Math.
- A green signal indicates a valid connection, while a red signal indicates a glitch in the connection. If you see a red signal, try reconnecting your Google account.
2. Check Domain Name in Google Analytics
- Ensure that the domain name configured in your Google Analytics matches the actual site where you are fetching Analytics data. To check this:
- Go to your Google Analytics account.
- Navigate to Admin → Property → Property Settings.
- Verify that the Default URL matches your website’s domain.
3. Check CRON Issues
- If your website relies on WP-CRON, ensure that
DISABLE_WP_CRONis set tofalsein yourwp-config.phpfile:define('DISABLE_WP_CRON', false); - You can also install and activate the WP Crontrol plugin to check for any CRON errors that might be affecting the functionality.
If the issue persists after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
Resolving Rank Math Analytics Related Issues » Rank MathHello,
Thank you for contacting Rank Math support.
Please follow these steps:
1) Remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions
2) Re-connect to regenerate the auth token from Google
After that, reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:
3) Grant all necessary permissions
Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:
4) Follow the instructions to sign in with your Google account and allow Rank Math to access your data. https://rankmath.com/kb/connect-your-google-account/
You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token
We hope this resolves the issue for you. Looking forward to helping you.
Hello,
Please try to follow the steps below and see if that works for you:
1. Make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/
2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
3. Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions
4. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.
Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.
If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
You can choose one of your Search Properties by clicking on the property drop-down near the top of the page. Here is a screenshot to help you:
As for the Analytics, based on your screenshot, it looks like the property is already displaying on your website. Please select the right account, property, and data stream, and then click ‘Save Changes’.
Let us know if this resolves the issue. If not, kindly provide us with access to your website so that we can further investigate.
Thank you for choosing Rank Math.
The ticket ‘Search console and analystics’ is closed to new replies.