Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Could you please let us know where you are experiencing this issue
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), could you please check if it’s a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Could you please let us know where you are experiencing this issue?
I use query monitor to see why my dashboard is slow, I found this issue.
I checked with all the plugins, no conflict, is it because of the API integration?
https://rankmath.com/kb/content-analysis-api/
Hello,
I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
It seems it is some compatibility code some plugin called GoodLayers has to work with Rank Math. The issue you see seems to be due to it is not updated with the latest Rank Math changes so the plugin author should take a look at it and update their plugin compatibility.
Looking forward to help you.
Thanks for your help Alberto.
When I edit page or tour, there is no such error, and I can edit rank math focus keyword, meta script etc, does this mean that is rank math is working properly?
Hello,
Yes, if you can edit everything now without issues and everything is being saved, it would mean Rank Math is now working fine.
Looking forward to help you.
Hello,
We are glad we could help. Can we close this thread?
If you have any further question(s), please let us know. Thank you.
