Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
The video you shared doesn’t seem to exist. Please use https://www.loom.com
Please check ensure yo have added a logo image in Rank math > Titles & Meta > Local SEO
Also, which AMP Plugin are you using. Please ensure you have enabled Rank math to AMP integration in Rank math dashboard.
Looking forward to helping you. Thank you.
Hi,
I had added a logo image in Rank math > Titles & Meta > Local SEO.
https://prnt.sc/uzpr1u
I am using AMP for WordPress (ampforwp.com) and I had enabled Rank math to AMP integration in Rank math dashboard.
https://prnt.sc/uzps68
I need help.
Helo,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
It looks like you are using a custom version of the AMP plugin.
We can only support the default version of AMPforWP that you download from WordPress.org.
You will need to contact your AMP provider about this because this issue you are facing is not occurring when Rank Math and AMPforWP from Wordpres.org is installed.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Of course! We will be here for any questions.
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.