Hello,
We apologize for the issue you are facing with the Schema Template for your TV Series not appearing in the Titles & Meta drop menu. Thank you for raising this concern.
To troubleshoot this, please ensure that you have correctly created and saved your TV Series Schema Template. You can do this by navigating to WordPress Dashboard → Rank Math SEO → Schema Templates and confirming that your template is listed there. If it is not showing up, you may need to recreate it.
Additionally, make sure that the Schema Module is enabled in your Rank Math settings. You can check this by going to Rank Math > Dashboard in your WordPress admin area.
If everything seems correct and it still doesn’t appear, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for your patience!
Hi, I’ve done all this but the issue still persists.
Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
It seems that you’re currently using the Rank Math PRO plugin, but the account you used to open this ticket is a free account.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Kindly ensure you have correctly configured the display condition: https://rankmath.com/kb/schema-templates/#display-based-on-conditions
You can share some of the URLs of the pages/posts you have implemented this schema.
We look forward to hearing back from you.
Thanks.
Oh Sorry, I’ve signed in on the wrong account. I’ll switch to my admin account. Many thanks
Hello,
That’s alright.
We anticipate assisting you to resolve this issue.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
