Hello,
We apologize for the issue you are facing with adding your own schema template in JSON. It seems like the process button is not functioning as expected.
To help you better, could you please provide the URL of your site? This will allow us to understand if there are any technical issues occurring on your site that might be affecting the functionality.
In the meantime, you can refer to our guide on How to Use Schema Templates in Rank Math PRO for more information on creating and managing schema templates. If the problem persists, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
The Schema importation feature is a PRO feature, and it seems that you created this ticket using a Free account.
Can you please search and forward a receipt from FastSpring.com so we can locate your PRO account and verify it first?
Meanwhile, the issue here is that you have comments in your JSON code, rendering it invalid. Here’s a modified code you can use instead:
https://pastebin.com/Qi6EpMh6
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
