Schema Repeats Info and Includes Unwanted Info

#539667
  • Resolved Abigail Lundstrom
    Rank Math free

    Hello, after installing Rank Math, my schema markup is repeating the same information over and over again and also includes information I don’t want, such as author name and internal-only info about our WordPress templates. I configured a certain WordPress post type as “service schema” but the markup is showing several different markups such as “website,” “attorney,” etc. that I did not select anywhere. There was no schema markup on the site before I installed RankMath. In Rank Math settings, I toggled the schema option off for the whole site and removed schema markup from a particular page, but the schema still remains on the page when I inspect element and when I use the schema testing tools. Please advise.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please share the affected URL so we can check? Also, if you have applied the schema to the page, let us know which schema so we can test it as well.

    You can add the URL/s in the sensitive data section
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Looking forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I’ve checked your homepage, and the schema you have mentioned is coming from the Organization schema, which Rank Math automatically includes on your website.

    However, if you wanted to remove that information, you can follow the steps in this link:
    https://rankmath.com/kb/remove-organization-schema/

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Schema Repeats Info and Includes Unwanted Info’ is closed to new replies.