Schema / Rankmath Issue

#530211
  • Resolved Amir Heydari

    2 years, 10 months ago

    Rank Math free

    We have been trying to implement video Schema on some pages and there are some issues.

    1. The tab minimizes as I try to view the jason code. (Rankmath tab on the backend pages)
    2. The schema is not injected into the page’s source code.

    Please see the video and the URL below.

    Please let me know if I need to ask help from a web dev for this issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    2 years, 10 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    In this case, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Thank you.

    Amir Heydari

    2 years, 9 months ago

    Rank Math free

    I will go ahead and update the plugin and try again. There shouldn’t be any plugin conflict but will try the tool you mentioned later.

    Reinelle

    2 years, 9 months ago

    Hello,

    Sure, let us know how this goes.

    Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further.

    Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Schema / Rankmath Issue’ is closed to new replies.