Hello,
We apologize for the issue you are facing with the schema and the permissions related to your ticket. It seems there might be a technical glitch preventing you from accessing the information you need.
We recommend replying to your current ticket with any additional details or concerns, and a human agent from the Rank Math Support team will assist you further. Thank you for your patience as we work to resolve this issue!
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Can you please confirm if you’re referring to this ticket? If so, the ticket is currently active and you should be able to visit it.
We also can see the info you inserted in the sensitive data section. Our support team will shortly attend to that ticket to address your issue.
We appreciate you time and patience in the meantime.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
