schema markup multiple videos

#246150
  • Resolved Anders

    4 years, 4 months ago

    Rank Math free

    Hey!
    I just started using schema markup on my website QuitGamble.com. In the product features for Rankmath it says something about automatic video schema, what does that mean? I’ve tried to add video schema manually to the site, but unlike FAQ, I can only add one video per video schema. I added 3 video schemas to one of my pages, but when I updated the page, 2 of the video schemas disappeared.

    When I looked at the video site map only a few of all our videos are available there. Can you please tell me what I can do to make sure all videos get marked up and are available in the video sitemap directory?

    Thanks for a great plugin, I look forward to taking our website to the next level.

    Keep up the good job!
    /Anders

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    4 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    The option to automatically add Video Schema is available but only for Rank Math PRO users.

    Here’s a link for your reference:
    https://rankmath.com/kb/auto-detect-and-fetch-video-data/#num-1-2-autodetect-video-pro

    From the steps you shared, it seems that you’re using Rank Math PRO on your website, but the account you have used to open this ticket is using the Free version of Rank Math. Could you please share the email ID you have used to make the purchase to check and verify?

    Looking forward to helping you.

    Thank you.

    Anders

    4 years, 4 months ago

    Rank Math free

    Hey Reinelle!
    True, I’m a pro user. Perhaps it’s registered with m***@a***************. It seems I have two usernames: andersbergman and admin3338. I don’t know how that happened.

    In any case, both boxes for Autodetect Video, and Autogenerate Image are activated. I noticed when I looked on Rankmath start page that you have a video in the middle, but there is no schema markup for it. Is it on purpose, or do you experience the same problem as me?

    Prabhat

    4 years, 3 months ago

    Rank Math agency

    Hello,

    We were able to locate a PRO subscription on the email ID m***@a***************.

    To get priority support, you can login with your Rank Math PRO account and open a new ticket in the PRO support forums.

    Regarding the issue, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘schema markup multiple videos’ is closed to new replies.