Schema Markup Issue

#1063755
  • Resolved Jing Mei
    Rank Math free

    I’m having an issue when adding breadcrumb schema by importing the JSON-LD code using Rank Math, it will automatically delete my “position” property. I’ve to manually add the property again.

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  • Hello,

    We apologize for the issue you are facing with the breadcrumb schema and the automatic deletion of the "position" property when importing JSON-LD code using Rank Math. This can be frustrating, and we appreciate you bringing it to our attention.

    To address this issue, please ensure that you are following the correct steps when importing the JSON-LD code. Here’s a brief overview:

    1. Navigate to the Schema Generator: Go to your post editing screen and open Rank Math in the Gutenberg sidebar.
    2. Import JSON-LD Code: Click on the Schema tab in Rank Math’s meta box, then select the Import tab and choose JSON-LD/Custom Code.
    3. Enter Your Code: Paste your JSON-LD code into the provided field and click on Process Code.

    If the "position" property continues to be deleted automatically, it may be a bug or a limitation within the plugin. We recommend checking our documentation for any updates or changes regarding schema handling:

    If you still encounter issues, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for your understanding, and we look forward to resolving this for you!

    Sources:
    Configuring “Schema Markup” in Rank Math » Rank Math

    Hello,

    Could you please share the JSON-LD code that you’re trying to import so that we can check the issue further for you? You can use a tool like https://pastebin.com/ to share the code with us.

    However, importing schema is a feature of the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

    Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Schema Markup Issue’ is closed to new replies.