Hello,
We apologize for the issue you are facing with the Schema import in Rank Math. It seems that the PROCESS CODE button is not responding as expected. Here are a few troubleshooting steps you can try:
- Clear Browser Cache: Sometimes, cached data can cause issues. Try clearing your browser cache or using an incognito window.
- Disable Browser Extensions: Certain browser extensions may interfere with the functionality. Try disabling them temporarily to see if it resolves the issue.
- Check for JavaScript Errors: Open the developer console in your browser (usually by pressing
F12 or Ctrl + Shift + I) and check for any JavaScript errors that might be occurring when you click the button.
- Ensure Code Validity: Make sure that the JSON-LD code you are trying to import is valid. You can use online validators to check this before importing.
If the issue persists, please reply to this ticket and include the JSON-LD code you are trying to import, as well as any error messages you might see in the console. A human agent from our support team will take over and assist you further.
Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
