Schema Image is missing

#81272
Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Victor Freitas
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis
    Rank Math pro

    Hello,

    The data added in the sensitive section are only screenshots, please include your WP-Logins as requested so we can take a closer look at the settings.

    I note you have two schema plugins generating the recipe schema for your post. Please note that this might lead to conflicts which might even be the cause of the issue you are facing. It is recommended to keep only one plugin for each functionality on your site, in this case, one schema plugin.

    Looking forward to helping you. Thank you.

    โ€‹โ€‹โ€‹โ€‹โ€‹โ€‹

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Schema Image is missing’ is closed to new replies.