schema code not updating

#176850
  • Resolved hvac virginia
    Rank Math free

    I am changing my Schema values like place address in the title & Meta option and saving it but still when I see from search console testing tool it says that image, place, address schema missing.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    Could you please share the URL of your website in the sensitive data section of this ticket so that we can further investigate the issue? You can access the sensitive data section by editing your first post on this ticket.

    Looking forward to helping you.

    Thanks.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thanks for getting back.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thanks for sharing the details.

    I checked and it seems like it was a caching issue. I cleared the cache of your site and checked again with Google’s Rich Result Test and your page is now eligible for rich results. Please check the screenshot that I have attached in the sensitive data section.

    Hope this helps. Let us know if you need any further assistance.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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