Scheduling and newsletter

#1082676
  • George Constantinou

    2 weeks, 6 days ago

    Rank Math free

    Hi Since I downloaded your plug-in my scheduled posts are posted at a wrong time and sometimes the newsletters are never send.

    George Constantinou

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    2 weeks, 6 days ago

    Hello,

    We apologize for the issues you’re facing with your scheduled posts and newsletters. It sounds like there may be a problem with the WP-Cron system on your site, which is responsible for handling scheduled tasks like posting and sending newsletters.

    Troubleshooting Scheduled Posts

    1. Check Scheduled Actions: You can check the status of scheduled actions under WordPress Dashboard → Tools → Scheduled Actions → Pending. This will show you if the WP-Cron has run the actions as scheduled. You can also manually run any pending actions related to Rank Math analytics.

      • You can access it directly by visiting: https://support.rankmath.com (replaceyourdomain.com` with your actual domain).
        Run Rank Math Analytics data fetch manually.

    2. Consider Server Cron: If your website has very few visits, WP-Cron may not run as expected. You might want to consider configuring a Server Cron to trigger WP-Cron, which can help ensure that scheduled tasks are executed on time. You can find more information on how to do this here.

    Newsletter Issues

    For the newsletter issue, it could also be related to the same scheduling problem. Ensure that your newsletter plugin is configured correctly and check if there are any pending actions in its settings as well.

    If you continue to experience issues after trying these steps, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.

    Thank you for raising this concern, and we hope to resolve it quickly for you!

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Jeremy

    2 weeks, 5 days ago

    Hello,

    Thank you for reaching out and for using Rank Math.

    We want to assure you that Rank Math does not interfere with the scheduling of posts or the sending of newsletters. To help identify the cause of the issue, could you please try testing your scheduled posts on a staging site where the Rank Math plugin is temporarily disabled? This will help determine if the issue is related to Rank Math or another part of your setup.

    If the problem persists even with Rank Math disabled, it might be related to your hosting environment, another plugin, or your email system.

    Let us know how that goes.

    Looking forward to helping you.

    George Constantinou

    2 weeks, 5 days ago

    Rank Math free

    It’s ok now. Since yesterday it works normal

    Reinelle

    2 weeks, 5 days ago

    Hello,

    We’re glad that this issue is already resolved.

    If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.

    Looking forward to helping you.

Viewing 4 replies - 1 through 4 (of 4 total)

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