‘save draft’ endlessly

#1001709
  • Resolved Land Of Crypto

    4 months ago

    Rank Math free

    Hello Rank Math Support Team,
    I’m experiencing an issue with Rank Math on my WordPress site (https://landofcrypto.com). When Rank Math is active, I cannot save drafts in the WordPress editor due to the following error in the browser console:

    POST https://landofcrypto.com/wp-json/rankmath/v1/updateMeta 403 (Forbidden)

    Details:
    Rank Math Version: Latest version (updated as of April 2, 2025).

    WordPress Version: 6.7.2

    Theme: Rehub Theme (works fine on another site without Rank Math).

    Environment: All security and caching plugins have been deactivated to rule them out.

    REST API Status: General REST API works fine (https://landofcrypto.com/wp-json/ returns JSON data, no 403).

    Behavior: The issue disappears when I deactivate Rank Math, and “Save Draft” works normally. (I use classic editor)
    Confirmed hosting is not the issue (another site with Rehub and no Rank Math works fine)
    Thanks
    Sinisha.

Viewing 1 replies (of 1 total)
  • RankBot

    6 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with saving drafts in the WordPress editor while using Rank Math. The error message you are encountering (403 Forbidden) indicates that there may be a restriction preventing access to the Rank Math REST API endpoint.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check Firewall Settings: Since you mentioned that all security and caching plugins have been deactivated, it’s possible that your server’s firewall is blocking access to the Rank Math REST API. You can check if Rank Math is being blocked by your firewall and whitelist the following files if necessary:

      • /wp-json/rankmath/v1/updateMeta
      • /wp-json/rankmath/v1/updateSchemas
      • /wp-json/rankmath/v1/updateRedirection
      • /wp-json/rankmath/v1/getFeaturedImageId
      • /wp-json/rankmath/v1/getHead

    2. Inspect Developer Tools Console: Open the Developer Tools Console in your browser and check for any additional error messages that might provide more context about the 403 error. You can do this by navigating to More Tools → Developer Tools and then clicking on the Console tab.
      Open console tab

    3. Check REST API Access: You can verify if the REST API route is accessible by visiting the following URL in your browser (replace example.com with your domain):
      `https://rankmath.com/kb/settings-not-saved/
      If you see a notice that your access has been denied, it confirms that your site’s firewall is causing the issue.
      REST no route

    4. Plugin Conflicts: Although you have deactivated other plugins, ensure that there are no conflicts with your theme or any custom code that might be affecting the functionality of Rank Math.

    If these steps do not resolve the issue, please reply to this ticket with any additional error details you find in the console, and a human agent from our support team will assist you further. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue!

    Sources:
    Why Rank Math Settings Are Not Getting Saved? » Rank Math
    Why Rank Math Settings Are Not Getting Saved? » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘‘save draft’ endlessly’ is closed to new replies.