Save Change Problem

Hello,

Thank you for keeping in touch with us.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Thank you for following up, and sorry for the delay.

We have replicated this issue on your website and I’ve already passed this issue to our dev team for further investigation. Please also include the FTP logins in the designated sensitive data section.

Thank you.

Hello,

Thank you for keeping in touch with us.

The fixes our developers made usually be polished and added to the next update. I assure you that this issue will be checked by our developers as we have directly passed this ticket to them.

To help our developers further investigate your issue and further provide a solution. It would be helpful for them to access your website and take a deeper look at the problem.

We appreciate your time and patience on this one.

Hello,

Thanks for getting back to us.

The memory is getting exhausted on your site in Titles & Meta Settings because there are 100s of Product attributes on your site whose Archive is enabled.

If you want to control the Product attributes SEO settings then you’ll have to increase the site’s memory and input vars value. Else, if you don’t want to control the Product attributes settings then please add following filter code to your theme’s functions.php file to remove the Product Attributes Settings from Titles & Meta:

add_filter( 'rank_math/settings/title', function( $titles ) {
	$titles = array_filter( $titles, function( $title ) {
		return ! isset( $title['taxonomy'] ) || strncmp( $title['taxonomy'], 'pa_', 3 ) !== 0;
	} );
	return $titles;
} );

This should fix the issue.

Please let us know if you need our help with anything else.

Hello,

Thank you for the follow-up, and sorry for the delay.

You can get in touch with your web host to assist you in increasing those PHP values. This error is due to your server’s resources are getting exhausted.

In this case, you can either increase the values until it can save all the settings or remove the values with the code snippet my colleague recommended above.

I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance.

Hello,

We apologize for the confusion. Since this case is still going on, the issue still persists and the issue is specific to your website, we cannot make changes to the plugin as it is working for everyone else without a problem.

Furthermore, our developers have already addressed this issue and if this is something we need to improve upon, we will add it in the future and we will notify the user on the ticket or he can keep checking the changelog.

Would you mind if I ask if have you able to increase the PHP values of your server as suggested by my colleague? If yes, and the issue persists, please let us know and we will further investigate this.

We appreciate your time and patience on this one. Thank you.