Save button missing

#491066
  • Resolved Marc

    3 years ago

    Rank Math free

    Hi,

    I did a few changes under general settings and wanted to save those changes.

    For some reasons the save button is missing. There is no option to save the settings at all. Under the other menues the save button is there. Maybe you have a clue why the button is missing.

    Please have a look at the screenshot:

    https://ibb.co/zNX0dqm

    Under the search console implementation the button should appear…

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Marc

    3 years ago

    Rank Math free

    Same with all of my other sites by the way.. Not sure what could cause that issue.
    But it was definetely present during my active subscription.

    Marc

    3 years ago

    Rank Math free

    Oddly enough: it appears again if I deactive the free version and the pro version and disappears as soon as I connect my account…

    Marc

    3 years ago

    Rank Math free

    As soon as I try to save it another way – like pressing the enter button on my keyboard, rank math tells me that this link is no more valid.

    Rank Math

    3 years ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Marc

    3 years ago

    Rank Math free

    This my account/email address. However I do not have an active subscription.

    Rank Math

    3 years ago

    Hello,

    It could be due to an older version of RM PRO.

    But we are glad that it is resolved now.

    If you need any other assistance, please feel free to open a new support ticket.

    We are here to assist. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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