Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
I validated the feed with https://validator.w3.org/feed/, the feed is validated without any errors or warnings.
I also checked the feed, it is loading fine.
Please clear the website cache and check the feed again with https://validator.w3.org/feed/.
I hope this helps. Looking forward to helping you.
Thanks Anas. I see that it passed the validation test. This is strange because it fails to pull the feed into the body of an email after the email is sent out.
FY, I also cleared the web cache and even sent the test email with the RSS feed in the email body to another person outside my vicinity home and they encounter the RSS error.
Is it possible that Rankmath has any conflicts with this? I am happy to send you a test email from the fluent software to test it out in case you notice any issues. Please let me know if you wish to test this in this way.
Hello,
To make sure if the issue is being caused by Rank Math or not, please disable Rank Math on your site, clear the cache, and then try to send the email again. Check if it works fine when Rank Math is disabled.
If the issue persists even when Rank Math is disabled then some other plugin or theme must be causing it. You can enable Rank Math after checking. All your settings and data will remain the same after enabling Rank Math again.
Let us know how that goes. Looking forward to your update.
Thanks.
Thank you for looking into this Jaideep.
Hello,
Glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
