RSS FEED

#471599
  • Resolved Olga Munoz
    Rank Math free

    Rank Math has caused my RSS feed to disappear. I deactivated all my plugins and reactivated them all one by one, and we have found that when Rank Math is active, we can no longer access our feed. Is there a fix? Thanks!

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  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    We checked the RSS feed and it seems to be working just fine currently.

    I also noticed that Rank Math is not currently installed. If you wish for us to troubleshoot this, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Yea, I uninstalled the Tank plugin to get the RSS feed to work again.

    Hello,

    Could you please share the login credentials to the website or a staging website having the same issue so we can debug the issue further?

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘RSS FEED’ is closed to new replies.