Robots.txt not updating

#1017684
  • Resolved Andrew Peterson

    4 months, 1 week ago

    Rank Math free

    Hello,
    For wickedmodernwebsites.com, we have the pro version of RankMath and are unable to save the modified version of the robots.txt file. I can edit it and click save but it doesn’t change anything in the live file. Is there a step I’m missing?

    Thank you

Viewing 1 replies (of 1 total)
  • Adetayo

    4 months, 1 week ago

    Hello,

    Thank you for contacting Rank Math support.

    Unfortunately, there is no active subscription on the account you are using to contact us.

    Can you please share the email address which you used to make the purchase or you can search and forward the receipt from FastSpring.com so we can locate your account?

    We look forward to hearing back from you.

    Thanks.

    RankBot

    3 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Robots.txt not updating’ is closed to new replies.