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hosting trubles
Hello,
Thanks for contacting us and we regret the inconvenience caused.
I visited your website and I was able to replicate the issue. The robots.txt gives a 404 (Not Found) error on your website. Also, the sitemaps were not loading.
I cleared your website’s cache and both the above issues were fixed. The robots.txt and sitemaps are now loading properly.
However, I noticed that randomly your website gives 503 (Service Unavailable error).
I suggest you get in touch with your hosting provider to get further insights on the issue.
Screenshots are available in the sensitive data section of this ticket.
Hope this helps.
Thank you.
Hello,
You’ve marked this ticket as resolved.
Could you please confirm whether all the issues are fixed and we can close this ticket?
Looking forward to hearing from you.
Thank you.
Hello,
Thank you for that confirmation.
We are glad that this issue is already resolved.
If you have any other concerns, please don’t hesitate to contact us anytime by creating a new ticket to assist you further with anything else.
Thank you.