Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems to be working fine on our end:
https://i.rankmath.com/HngCOl
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Hi Jeremy
Thanks for your response.
I followed the instructions provided. There would appear to be a conflict with the plugin ‘PublishPress Future’. When de-activated, the quick edit feature displayed the correct list of settings (tested on the ‘Contact’ page).
I’ll take a fresh backup of the site and update the sensitive data section with login details.
Hello,
I can’t seem to find any login details in the Sensitive Data section. The contents are still about the 2 screenshots you previously shared.
With that said, since the conflict is already determined and it is pointing to the plugin “PublishPress Future”, you can contact the support folks from that plugin as they may be able to help you resolve it. They may also have already encountered this type of issue before.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I realized that you are using the PRO version of Rank Math but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Please note that we don’t offer support for nulled or cracked plugins as we explain here: https://rankmath.com/kb/rank-math-pro-nulled/
Meanwhile, the plugin that is causing the issue “PublishPress Future” is modifying the post/page list, causing our bulk edit option not to work properly.
It is generating the error below:
I would suggest checking this one with the developers from “PublishPress Future” first.
Looking forward to helping you on this one.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Support
Please see the sensitive data section for proof of purchase.
I’ll check in with the developers of the PublishPress Future plugin to see if they can assist with this issue. Many thanks
Hello,
Please keep us in the loop on how this goes. If there are further issues with our plugin, just let us know. We are here to help you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.