Hello, we’re sorry to hear that you’re facing issues with the Rank Math toggle disappearing in your Divi theme. It sounds like you’ve already tried several troubleshooting steps, including clearing the cache, deactivating and activating the plugin, and even uninstalling and reinstalling it.
Sometimes, conflicts with themes or other plugins can cause such issues. We recommend performing a quick conflict check to see if any other plugins or the theme itself might be causing this problem. You can do this by enabling Troubleshooting mode and disabling Rank Math temporarily to check if the toggle reappears.
If you still encounter issues after these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for your patience!
Hello,
This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.
Here’s a guide for troubleshooting further if the issue persists:
https://rankmath.com/kb/check-plugin-conflicts/
You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
