Hello,
We checked and the issue is not occurring any more, even though we made no changes to the RankMath’s plugin files.
Could it be possible you made some changes that fixed this?
Thank you.
Hi, I’ve checked it now also and seems to be working. I did not make any changes that I’m aware of, other than creating new sub-categories for a different category, maybe that affected it?
By the way, I just updated Elementor and Site Kit By Google, now the Apple category is broken again.
Are you still checking it?
Hello,
We deeply apologize for the unexpected delay in response.
We tried to check your website but the temporary login URL you’ve shared is expired and getting redirected to your homepage.
Please renew and extend it to at least 3 days so we can check the issue further.
Looking forward to helping you.
Thank you.
It has taken a whole lot of time with no updates or actions. Seems like an impossible issue.
Extended it.
Hello, seems like there are no updates.
Hello,
Sorry for not following up quickly and any inconvenience that might have been caused due to that. We logged into your site and spent a considerable amount of time debugging the issue, but unfortunately, we were unable to find a solution.
Even with other plugin (Premmerce Permalink Manager) that offers similar functionality, the apple category returns a 404 error. We also tried to add a custom rewrite rule in your theme’s functions.php file:
add_action('init', function() {
add_rewrite_rule('^apple/?$', 'index.php?product_cat=apple', 'top');
} );
Additionally, we tried adding the following RewriteRule to your .htaccess file:
RewriteEngine On
RewriteBase /
RewriteRule ^apple/?$ /index.php?product_cat=apple [L,R=301]
But none of these worked. Given that both .htaccess rules and the add_rewrite_rule function are standard WordPress methods, they should work regardless of our plugin.
At this point, we recommend reaching out to your hosting provider to check if there are any server-level restrictions or conflicts preventing this rewrite rule from working for the apple link. They might be able to provide further insights.
I hope that helps.
I don’t know. Through the ways I have tested it seems to be related to the RM plugin. There must be a reason why changing the permalink to absolutely anything other than “apple” it starts working, BUT it also worked the way it is right now before it just stopped.
Hello,
Unfortunately, we were also not able to find the exact reason why the specific /apple category was not working. As mentioned earlier, this issue is not limited to the Rank Math plugin, as other methods did not work either.
However, we checked your category page again and we can see it is getting redirected to /apple-tooted/ which is working properly.
Can you please confirm if you managed to resolve the issue on your website?
We are looking forward to helping you.
Thank you.
