RM Not Updating? & Other ?’s

#68132
  • Resolved Lance
    Rank Math free

    I am seeing “You have not linked Google Search Console yet.” although I have and it’s the first thing I see when logging in. Also, the attached image, notices ” search engines can’t see your website”, which is not the case.

    Another issue is Noindex Empty Category and Tag Archives. How can I do that? I don’t see the option.

    And finally, ” We detected new post type(s) (our-coupons, cpt_sevices_template), and
    you would want to check the settings of Titles & Meta page.” I ca’t find where RM is finding these?

    notices

    • This topic was modified 4 years, 2 months ago by Lance.
    • This topic was modified 4 years, 2 months ago by Uzair.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    ​​​​​​​
    I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Lance
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I analysed your site again and I can’t replicate the issue with noindex in the analysis. Please check the screencast attached in the sensitive section.

    Your services is the cpt that the notification that Rank math had detected. You can adjust services setting(cpt_services_template) under Rank math > Titles & Meta > Services. After that the notification can be dismissed manually.

    Some options such as to noindex empty categories are only available in advanced mode. You can switch to the Advanced Mode(I already did so) from the top-right corner at WordPress Dashboard > Rank Math > Dashboard

    Here is a screenshot for reference:

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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