Hello,
can we get this figured out so I can decide what to do next? We’re just stuck waiting for issues to be resolved.
Hello,
We’re still looking into the cause of this issue, but in the meantime, please turn off the Remove base options
under RankMath Dashboard >> General Settings >> WooCommerce >> Remove base .
We will share another update below this one, once we identify the cause and a solution.
Thank you.
Hi,
I cannot enable RankMath as now with this setting off, the plugin itself adds “%20” to the end of the product URLs when clicking on either the photo or the name/title of a product (don’t remember which one). This has been an issue before. It is not the slug as everything works fine when Rankmath is turned off. Basically, RM causes more problems than it is helpful and unfortunately these issues rarely get solved.
PS! When tickets like this go to more than 1 page (e.g this one has 2 pages already) it should default to the latest update/message/page. Currently when I open the ticket it shows me the 1st page. It’s even hard to notice the 2nd page at first.
Hello,
I was able to deactivate and reactivate the plugin on both staging and production.
The “%20” would mean encoded URLs; could you please share some pages with this issue as we would like to resolve this.
About the pagination visibility, I will be sure to pass that message on, so that something can be done about it.
Thank you.
Open a browser in Incognito. Then go to locoport.ee
Click on any PRODUCT NAME on the homepage and it opens up with a %20. When you click on the product image the issue doesn’t appear, only product titles/names.
I’m assuming youre still investigating the main issue?
Hello,
It looks like a cache problem and not caused by RankMath.
See in this screencast, even when RankMath is deactivated, the URL links are different for logged in and guest users:
https://i.rankmath.com/v/IHfBaL
Could you please try clearing your server level and CDN cache and see if this resolves it.
Thank you.
It happens even when the cache plugin is disabled.
PS! Don’t turn RM plugin on and then leave it on when before you it was offline. It breaks the site for us, for our employees and for customers or visitors.
I don’t know what to do. Website is unusable.
Found the issue – iubenda GDPR plugin broke everything.
Hello,
We’re delighted to hear that this issue has been resolved. We appreciate your feedback.
This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.
Thank you for choosing Rank Math and have a wonderful day!
