Hello,
Thank you for contacting Rank Math today.
Would you mind sharing some more details in form of screenshots of how you have configured the gtin values on your products so that we can test further?
You can upload the images to Google Drive or Dropbox and then share the links on the sensitive data section.
Looking forward to helping you. Thank you.
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Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Mary,
Thanks for the access.
I have added the following code snippet to your theme’s functions.php file to grab the GTIN value from the GTIN for WooCommerce plugin and pass it to the product schema:
/**
* Filter to add GTIN to WC Products.
*
* @param array $entity Snippet Data
* @return array
*/
add_filter( 'rank_math/snippet/rich_snippet_product_entity', function( $entity ) {
global $product;
//$product = RankMath\Helper::get_product();
$gtin = $product->get_meta( '_wpm_gtin_code' );
$entity['gtin12'] = $gtin;
return $entity;
});
I hope this info helps. Thank you.
Hi Michael,
Many many thanks this plugin it is fantastic and truly appreciate your input. My Woocommerce products all now pass Google rich snippets test tool. Only warning is because I do not have reviews. Many many thanks for your help and this fantastic plugin. Happy holidays to all of you.
Best
Mary
Hi Michael,
My homepage is now showing 404, I have not been on site, kindly advise this asap as my site is now down home page only
Problem solved, the page for some reson was off in wordpress settings where youset which static page you want, many thanks again for all the help.
Hi Mary,
Thanks for getting back to us.
I am glad that all problems are now resolved 🙂
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Happy holidays to you too!
