Rich Snippets Errors in Search Console

#166339
  • Resolved Cary

    4 years, 9 months ago

    Rank Math free

    Hello!

    I’m having good time with your plugin but sadly, the rich snippets are getting me lots of error reports in the Search Console.

    Please, is there a way to solve this without installing a complementary plugin?

    1. The first error was: “Step field is missing” in a HowTo markup, and it wasn’t solved until I delete it the whole markup.

    2. Then I’ve got many “Image or video isn’t specified” and “Description is missing”.

    Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    4 years, 9 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    You might have missed adding a step or description in the How to Block by Rank Math.
    how to

    Please make sure you are filling in all the details and check the page again on https://search.google.com/test/rich-results

    Let us know if the issue persists. We are here to help.

    Cary

    4 years, 9 months ago

    Rank Math free

    You’re so kind, but I still get errors by filling all fields. I’ll list the errors I’ve got:

    FAQ: Missing field ‘mainEntity’ / Missing field ‘acceptedAnswer.text’ / Missing field ‘name’

    How-To: Either ‘image’ or ‘video’ should be specified / Missing field ‘supply’ / Missing field ‘tool’ / Missing field ‘description’ / Missing field ‘totaltime’ / Missing field ‘step’

    PS. I’m filling every option in Gutenberg.

    Thanks.

    Jeremy

    4 years, 9 months ago

    Hello,

    Thank you for keeping in touch with us.

    We might need to take a closer look at the settings and please provide the affected URL so we can further check it. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rich Snippets Errors in Search Console’ is closed to new replies.