Hello,
Thank you for contacting Rank Math and bringing your concern to our attention.
If you have more reviews on the web page and it’s showing only one review, then there must be a problem. Could you please share the affected URL so that we can check it on our end?
Looking forward to helping you.
the problem is bro, i don t know which schema i need to add there, because its not an product, its an product table and i set now to the product table the schema Service and i had an extra plugin that people can give there ratings on that page..
is it possible to do like that ?
best regards
Hello,
Thank you for your patience.
That is fine if you use another plugin to leave a review/rating for your website with the Service Schema type.
I’ve checked the URL using Google’s Rich Results test, and it seems that the review schema is already added and the rating count is correct. You can check the preview results as well
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
the confusing thing is that Google’s Rich Results test show that
he can detect the snippets but he don t embedd it in the search in google
i waiting for more than 2 weeks that he index the snippets unbelivble.
look the screens in the attachment.
please help me there out bro 🙁
The Screen Images:
https://ibb.co/yRdjgYr
https://ibb.co/S376DJB
Hello,
Thank you for your reply.
Rank Math is generating the schema, and it’s validating the schema inside the Google rich result. However, Google also stated, “Google does not guarantee that your structured data will show up in search results, even if your page is marked up correctly according to the Rich Results Test.”.
You can learn more about here:
https://developers.google.com/search/docs/data-types/review-snippet
https://developers.google.com/search/docs/guides/sd-policies
I would advice you to Allow time for re-crawling and re-indexing, Remember that it may take several days to weeks.
Hope that helps. Thank you and please don’t hesitate to contact us if you need further assistance.
understand, thank you for your answer.
But i tested it with 4 Product Pages and google don t show any of them, only if i use author rating rich snippet from rank math. The costum ratings he doesn t show it doesnt matter if it is the site pizza or burgers:
https://falkentakeaway.ch/burgers-in-oberaegeri/
https://falkentakeaway.ch/pizza-in-oberaegeri/
But if i use like i told you before your snippet from rank math the rating from author, that google show up in the search result.
Its little bit crazy, can you give me than some plugins that working with your plugin rank math for costum rich snippet from my costumers ?
I use one plugin in my WordPress and google catch them we see it on the test, but it doesn t show them in the search results. But if i use your Author Standart Rating Rich Snippet, that google show up in the search result directly after 2 days.
There must be an problem than, because both of them can catch google but the costum reviews google doesnt show up but your standart author rich snippet google shows directly without any problems in the search result.
How to solve that problem ??
best regards
Hello,
Thanks for getting back to us.
The pages you showed us have the LocalBusiness Schema and when you use Review Snippets there Google might tag them as self-serving reviews and no longer will show them on SERPs.
Check this article that explains this more in-depth: https://developers.google.com/search/docs/data-types/review-snippet
Hope this helps clarify your doubts and don’t hesitate to get in touch if you have any other questions.
okay thank you for your helpful answer.
I delete now the Schema from the front page where it was Restaurant Schema.
And i create new Schema for Burgers and Pizza lets see if google will index it 🙂
thank you again bro
best regards <3
Hello,
Thanks for getting back.
Let us know how it goes. You can always check the schema that you have created with Google’s Rich Results Test here: https://search.google.com/test/rich-results
Please don’t hesitate to contact us again if you need any other assistance.
We are here to assist.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
