Restore Missing Content AI Credits

#1069019
  • Resolved schmidtmethod

    2 months, 2 weeks ago

    Rank Math free

    Hello, I was going through the article on how to restore missing content AI credits.
    On my dashbord I have this information:
    Content AI credits: 727 / 750 Tracked Keywords: 0 / 0
    Monthly Credits: 750
    Used Credits: 727
    Credits Reset On: 23 Jul 2025

    Even after going through the steps and disconnect the account in wordpress and all they are still not showing up. Are this credits only available if I have a premium account? and when its a free version they are only one time use? or they are supposed to renew every some time?

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    2 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with your Content AI credits. Based on the information you’ve provided, it seems that you have a total of 750 monthly credits, and you’ve used 727 of them. This means you have 23 credits remaining until your credits reset on July 23, 2025.

    To clarify your questions:

    • Content AI Credits Availability: The Content AI credits are available to users with a premium account (PRO, Business, or Agency). If you are using a free version, you will have limited access to credits, which may be one-time use.
    • Credit Renewal: For premium accounts, the credits renew monthly. However, any unused credits do not roll over to the next month and will expire at the end of the month.

    Since you’ve already tried disconnecting and reconnecting your account without success, we recommend replying to this ticket with your site URL so that a human agent from our support team can assist you further. They will be able to investigate the issue more thoroughly.

    Thank you for raising this concern, and we appreciate your patience as we work to resolve it!

    Princess

    2 months, 2 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.

    Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

    Also, please make sure that you are running the latest version of Rank Math plugin.

    The feature of free Content AI credit is limited to AI generation using AI tools and AI generation inside the editor.

    Content AI Research, Editing Bulk SEO Meta, and Multiple Sessions in RankBot will not work for users without a separate plan.

    You can read more about this from here: https://rankmath.com/kb/content-ai-free/

    Let us know if this fixes the issue.

    Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.

    schmidtmethod

    2 months, 2 weeks ago

    Rank Math free

    Hello, thanks for all the insightfull help.

    Princess

    2 months, 2 weeks ago

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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