REST API, Google

#12103
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This is a general error when batch posts are not submitted to the API. Could you please share some access so that we can investigate this issue further?

    Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    ​​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Updated for support

    Hello,

    Thanks for the access.

    The indexing API plugin has not been configured properly with your Google service account. This is the raw response when checking the connection status:

    6:52:00 AM getstatus undefined
    {
      "readyState": 4,
      "responseText": "The site is experiencing technical difficulties.",
      "status": 500,
      "statusText": "error"
    }

    Your error log is also reporting this error :

    Fatal error: Uncaught exception 'Google_Service_Exception' with message '{
    "error": "invalid_grant",
    "error_description": "Invalid issuer: Not a service account."
    }

    Please verify that your account is listed as an owner on your search console profile as shown below:
    Console screenshot
    Please refer to the process of creation of service accounts on this page https://rankmath.com/blog/google-indexing-api/

    I hope this info helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘REST API, Google’ is closed to new replies.