REST API

#412820

Resolved Danilo Paulino
3 years, 5 months ago

Rank Math free

Hi there,

I have already try to solve the problem when save a new post and the meta data not working.

Already try to follow the https://rankmath.com/kb/meta-data-not-saving/ article and not was working.

I do not have any firewall beyond the host, only have installed the WordFence plug-in.

Thanks in advance!

Best,

Viewing 1 replies (of 1 total)

Jeremy
3 years, 5 months ago

Hello,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

The issue is actually caused by the plugin “WP Force Lowercase URLs”. The plugin is currently forcing the URLs to return a lowercase and this may have affected Rank Math’s updating route.

We have already recognized this issue and we are currently checking this one with our development team. We should get back to you shortly with an update.

We appreciate your time and patience on this one.

Thank you.

RankBot
3 years, 3 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘REST API’ is closed to new replies.