Response Time SEO Analysis

#263578
  • Resolved Chile Dream Tours

    4 years, 2 months ago

    Rank Math free

    As of yesterday, I began to receive this warning in the SEO Analysis under Response Time:

    “The response time of your page is 0.21 seconds. It is recommended to keep it equal to or below 0.2 seconds”

    I have made no changes to the website. We have W3TotalCache Plugin set to page cache. I contacted our host server (HostGator) and they informed they are showing a response time of under 0.21 seconds.

    I have also reset the SEO Analysis under Tools, but yet it is now consistently giving the warning that the page response time is 0.21 seconds.

    It seems to be stuck on this 0.21 seconds. Can you please fix this?

Viewing 15 replies - 1 through 15 (of 29 total)
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  • Anas

    4 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    I checked the website with our External SEO Analyzer, the Response Time warning is not reported in the External Tool.
    warning

    Please clear the website and browser cache after clearing the SEO Analysis cache and re-run the SEO Analysis.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Sean Casey

    4 years, 2 months ago

    Rank Math free

    I have done all that you said. I have cleared by web browser cache, I cleared my website cache, I reset SEO Analysis and the same warning about Page Response! This is very frustrating.

    Prabhat

    4 years, 2 months ago

    Rank Math agency

    Hello @Sean,

    We might need to take a closer look at the issue. Please create a new ticket and edit the first post on the ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Sean Casey

    4 years, 2 months ago

    Rank Math free

    How do I edit my original ticket?

    Sean Casey

    4 years, 2 months ago

    Rank Math free

    I don’t see where I can add that information on my original inquiry. There is no edit button.

    Prabhat

    4 years, 2 months ago

    Rank Math agency

    Hello,

    Since the ticket was posted by the user account “Chile Dream Tours”, only that user account would have the access to the sensitive data section.

    Please create another support ticket and share the details there.

    Looking forward to helping you.

    Thank you.

    Chile Dream Tours

    4 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Ankit

    4 years, 2 months ago

    Rank Math business

    Hello,

    After flushing the SEO Analysis Data from the Rank Math > Status & Tools > Database Tools > The issue seems to be resolved now. (https://i.rankmath.com/7LyRCP) Could you please check the same on your end?

    Looking forward to helping you. Thank you.

    Chile Dream Tours

    4 years, 2 months ago

    Rank Math free

    Yes, it has been corrected. Why were you able to fix this by “flushing” the SEO Analysis Data but when I did that nothing happened? Is your “flushing” different than what I have access to in the tools section?

    Ankit

    4 years, 2 months ago

    Rank Math business

    Hello,

    No, There must be you local browser cache which might be causing the issue.

    I hope this clarify your doubt. Thank you.

    Chile Dream Tours

    4 years, 2 months ago

    Rank Math free

    Thank you!

    Azib Yaqoob

    4 years, 2 months ago

    Rank Math business

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

    Chile Dream Tours

    4 years, 1 month ago

    Rank Math free

    Once again, I am having the same problem with the SEO Analysis. It is not a server issue. Last time you “flushed” the data to fix this. I don’t know why this keeps on happening. I purged pages and browser.

    The response time of your page is 0.31 seconds. It is recommended to keep it equal to or below 0.2 seconds.

    Jeremy

    4 years, 1 month ago

    Hello,

    We apologize for the issue you are experiencing.

    I have re-opened this ticket. Please provide your admin login again so we can further check your issue.

    Looking forward to helping you.

    Chile Dream Tours

    4 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 29 total)
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The ticket ‘Response Time SEO Analysis’ is closed to new replies.