Resolving Issue created by using GPL Theme

#822805
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I apologize for the inconvenience you are facing with the errors on your website. To resolve the issue caused by using a GPL theme, we recommend following these steps:

    1. Troubleshoot Site Health:

      • Navigate to the Troubleshooting tab under Site Health.
        Open Troubleshooting tab under Site Health
    2. Enable Troubleshooting Mode:

      • Press the Enable Troubleshooting Mode to start the troubleshooter.
        Enable Troubleshooting Mode
    3. Verify Theme or Plugin Conflict:

      • With all plugins disabled and your theme set to the default Twenty Twenty Four, try reproducing the issue.
      • If you still have the issue, your WordPress setup might be the root of the problem.
      • If not, enable your custom theme and try to reproduce the issue to check for a theme conflict.

    By following these steps, you can identify if the issue is caused by a theme or plugin conflict. If you need further assistance, please feel free to reply here, and a human agent from the Rank Math Support team will assist you promptly.

    Thank you for your patience and understanding.

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    Confirming a Theme/Plugin Conflict With Rank Math
    How to Fix "Invalid object type for field ‘item’" » Rank Math

    I have done trouble shotting many time but can’t resolve issue i have attached my admin login please check it by your self and then tell mee.

    Hello,

    Thank you for contacting Rank Math support.

    REST API is not working properly on your site and that’s why all the features that use REST API are not working.

    Please get in touch with your host and ask them to fix the REST API issue.

    Once done, the Analytics module should work fine.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Resolving Issue created by using GPL Theme’ is closed to new replies.