Requesting Refund for Content AI Plan

#904873
  • Resolved Juno Bytes

    1 year, 2 months ago

    Rank Math free

    I hope this message finds you well. I am reaching out to request a refund for the Content AI Plan I recently purchased. Unfortunately, the plan did not meet my expectations and current requirements.

    Could you please guide me through the refund process? I would appreciate any details regarding the timeframe for processing and confirmation of the refund.

    Thank you for your assistance. I look forward to your response.

Viewing 1 replies (of 1 total)
  • Princess

    1 year, 2 months ago

    Hello,

    Thank you for getting in touch and we are sorry to hear about the issue you are facing.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

Viewing 1 replies (of 1 total)

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