Request to Delete Existing Free Rank Math Account and Create New Account

#979425
  • Resolved Dalisa
    Rank Math free

    Dear Rank Math Support Team,

    I am writing to request the deletion of my current free Rank Math account associated with the email address d************@h********** and the username ‘dalisa’.

    I am encountering significant difficulties connecting my four WordPress blogs to this existing account. I have attempted the following troubleshooting steps without success:

    Multiple login attempts.
    Password reset requests (which did not resolve the login issue).
    Attempts to connect directly from my WordPress blogs, which resulted in ‘incorrect login’ errors.
    I believe the most efficient solution is to delete my current account and create a new one. I am unable to resolve the login issues, and require a fresh start.

    Therefore, I kindly request that you delete the account associated with d************@h********** and username ‘dalisa’. Once the account is deleted, I will proceed to create a new Rank Math account.

    Thank you for your assistance.

    Sincerely,
    Dalisa

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issues you are facing with your Rank Math account. Unfortunately, we cannot delete accounts directly through this platform. However, we recommend that you reply to this ticket, and a human agent from the Rank Math Support team will assist you with your request to delete your existing account and help you create a new one.

    Thank you for raising this concern, and we appreciate your patience as we work to resolve it for you.

    Looking forward to your reply!

    Dalisa
    Rank Math free

    Hello, I need help from a human support agent.

    I am writing to request the deletion of my current free Rank Math account associated with the email address d************@h********** and the username ‘dalisa’.

    I am encountering significant difficulties connecting my four WordPress blogs to this existing account. I have attempted the following troubleshooting steps without success:

    Multiple login attempts.
    Password reset requests (which did not resolve the login issue).
    Attempts to connect directly from my WordPress blogs, which resulted in ‘incorrect login’ errors.
    I believe the most efficient solution is to delete my current account and create a new one. I am unable to resolve the login issues, and require a fresh start.

    Therefore, I kindly request that you delete the account associated with d************@h********** and username ‘dalisa’. Once the account is deleted, I will proceed to create a new Rank Math account.

    Thank you for your assistance.

    Sincerely,
    Dalisa

    Hello,

    Can you please confirm if you’re facing issues while connecting your website with the Rank Math account? If so, you can share a screencast with us using a tool like https://loom.com so that we can check the issue further for you.

    However, we shared the auto-login URL of your Rank Math account in the sensitive data section. You can use the URL to log in to your account, and after that, please try to reconnect your Rank Math account again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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