Request to Change Account Email and Authentication Method

#1116956
  • Resolved 望月康正

    1 month, 3 weeks ago

    Rank Math free

    Hello,
    The account email address I’m currently using is associated with Google Authenticator.
    I would like to change my login method to password authentication instead.
    Please assist me with updating my registered email address and authentication settings.

    Thank you for your support.

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 month, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with your account. To change your registered email address and switch to password authentication, please reply to this ticket with your request. Our support team will assist you in merging your accounts or changing the email connected to your PRO account as needed.

    Thank you for raising this concern!

    Sources:
    Why is My Subscription Not Showing Up in My Rank Math Account? » Rank Math

    望月康正

    1 month, 3 weeks ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jeremy

    1 month, 2 weeks ago

    Hello,

    Thank you so much for getting in touch.

    We have gone ahead and reset the password for you. Please check the new login information in the Sensitive Data section of this ticket.

    If you wish to change your email address and password to your preferred one, you can do so in your Rank Math account details page: https://rankmath.com/my-account/edit-account/

    Hope that helps.

    RankBot

    2 weeks, 6 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Request to Change Account Email and Authentication Method’ is closed to new replies.