Hello,
Thank you for contacting Rank Math support.
As requested, we have cancelled and initiated a refund for your requested transactions. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go.
We are constantly improving our products, so we would like you to check back in the future to see if we might have something relevant to your needs.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Hell Adetayo,
If you please send me the refund’s transaction reference number so i can follow up with my bank.
Best Regards
Hello,
We don’t have any reference number, but you can share this invoice with your Bank: https://rankmathllc.onfastspring.com/popup-rankmathllc/account/order/RANKMATH250724-1323-83269/invoice/IV77YY4GTZI5DUHAODK53HMKTLUM
Hope that helps, and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
