Request for Refund or Plan Change for Rank Math Pro

#810664
  • Resolved Dev

    1 year, 5 months ago

    Rank Math free

    Hello,

    I have purchased the Content AI plan, but I can’t use it without Rank Math Pro. I bought the Content AI plan with the PayPal Starter Plan, and I am requesting a refund for the Content AI plan so that I can buy Rank Math Pro instead. Currently, I am unable to use the Content AI plan, and at the same time, I can’t afford to purchase two plans. Please refund me or change my plan to Rank Math Pro.

    Thank you.

    Best regards.

Viewing 1 replies (of 1 total)
  • Princess

    1 year, 5 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    If you intend to purchase the PRO plugin, please do so here: https://rankmath.com/pricing/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 1 replies (of 1 total)

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