Request for Refund on Rank Math Subscription

#913824
  • Resolved Ali Zaheer
    Rank Math free

    Dear Rank Math Support Team,

    I am writing to request a refund for my Rank Math subscription purchased. After using the product for a day, I realized it didn’t fully meet the requirements I anticipated for my website.

    I appreciate the features and ease of use Rank Math offers, but I won’t be able to continue using it at this time.

    Please let me know if there is any further information you need from me.

    Thank you very much for your understanding and support.

    Best regards,
    Ali Zaheer

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    If you don’t mind us asking, is there any particular reason why you wish to cancel your subscription? Perhaps there’s something we can help you with? We really appreciate your feedback.

    However, if you have already made up your mind, while we will be sorry to see you go, we fully respect your decision.

    We offer a 30-day refund policy and we will assist you with your refund request.

    Let us know if you need assistance with anything else.

    Thank you.

    Hi Ike,

    I have a few things I’d like to discuss later, but could you please proceed with the refund right away? How many day it will take to get funds in my account?

    Thank you!


    Hi Ike,

    I have a few things I’d like to discuss later, but could you please proceed with the refund right away? How many day it will take to get funds in my account?

    Thank you!

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go.

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Request for Refund on Rank Math Subscription’ is closed to new replies.