Request for Promised $59/Year Lifetime Renewal Pricing

#1032515
  • Resolved Navjot

    4 months, 3 weeks ago

    Rank Math free

    Dear Rank Math Team,

    I hope you’re doing well.

    I’m reaching out regarding my Rank Math Pro subscription, which is now due. Last year, your support team assured me that if I contacted you during the next renewal cycle, I could continue at the $59/year lifetime rate. I’ve waited patiently and am now following up on that promise.

    I’ve truly appreciated the value Rank Math Pro has brought to my site, and I’d like to continue using it. However, if this offer is no longer honored despite the previous commitment, I will unfortunately have to reconsider my subscription. There are competitive alternatives in the market that offer similar features, and switching would be disappointing—but necessary if loyalty is not reciprocated.

    Please let me know how we can proceed with the $59/year lifetime renewal as promised. I’m ready to renew immediately if confirmed.

    Looking forward to your response.

    Warm regards,
    Navjot Singh

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    4 months, 3 weeks ago

    Hello,

    We apologize for the issue you are facing regarding your Rank Math Pro subscription renewal. Unfortunately, we do not have access to specific account details or previous communications regarding pricing promises.

    To address your request about the $59/year lifetime renewal pricing, we recommend replying to your existing ticket. A human agent from the Rank Math Support team will be able to assist you further and clarify any commitments made previously.

    Thank you for your understanding, and we appreciate your loyalty to Rank Math. We hope to resolve this matter for you soon!

    Ike

    4 months, 2 weeks ago

    Hello,

    Thank you for contacting us.

    You can go ahead and purchase a new subscription and then let us know here when it is done and we will process a partial refund to match the previous price you usually pay.

    We look forward to helping you.

    Thank you.

    RankBot

    3 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Request for Promised $59/Year Lifetime Renewal Pricing’ is closed to new replies.