Renk Math Not Doing Anything

#28052
  • Resolved Bo Washington

    4 years, 9 months ago

    Rank Math pro
    Content AI Starter

    Hi,

    No scores, no word count, no color behind keywords, no green check marks. I have disabled all plugins and switched themes and still the problem exists. I cleared the transients and SEO analysis but didn’t help. I’m using Divi theme.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 9 months ago

    Rank Math pro

    Hello,

    Thanks for getting in touch with us today and sorry for the inconvenience.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Bo Washington

    4 years, 9 months ago

    Rank Math pro
    Content AI Starter

    Hi, I changed host and now it works like a champ. Thanks for the fast response.

    Todd

    4 years, 9 months ago

    Rank Math free

    Hi Bo,

    We are glad that the issue is resolved.

    We are always here if you need us in the future.

    Hey, if it isn’t too much to ask for – would you mind leaving us a review here?

    https://s.rankmath.com/reviewrm

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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