Hello,
We genuinely appreciate your continued trust in Rank Math and understand your concerns regarding the price adjustment, and we’re here to provide clarity on this matter.
This decision to increase the prices after almost 3 years is deeply rooted in our commitment to delivering the finest SEO plugin to you. The rationale behind this adjustment includes several factors like: the introduction of innovative features, the assurance of consistent updates, the enhancement of customer support, the fortification of long-term sustainability, and the proactive management of inflation and operational costs.
For a more comprehensive understanding of these reasons, we’ve provided detailed insights here:
https://rankmath.com/kb/updated-plugin-prices/
It’s important to emphasize that this modest price adjustment reflects our dedication to creating a sustainable product. Even with this adjustment, it’s worth noting that Rank Math continues to offer the most cost-effective SEO plugin, given the multitude of features we provide.
With that said, since you are one of our loyal customers, we can offer you the old pricing of the plan and process a partial refund to match the old pricing. You may allow the renewal to be initiated and get back to us here and we’ll partially refund your purchase to match the previous price you usually pay.
Hope this helps and don’t hesitate to get in touch if you require any further assistance.
Thank you for choosing Rank Math.
Dear Adetayo,
Thank you very much for your reply and comsidering my request.
Request you to please provide me the link / Renewal option with price adjustment so that I can quickly make the payment.
Once again thank you very much for considering my request and I continue to be the loyal customer for this plugin.
Awaiting your details to proceed for Renewal.
Awaiting your reply.
Hello,
We don’t have a link with the discounted price. Please wait for your subscription to be renewed or purchase a new one from our site at the current price and let us know. We will make a partial refund to match the previous price of your subscription.
If you decide to purchase a new plan from our site, please make sure to cancel the existing subscription so it doesn’t renew: https://rankmath.com/kb/cancel-subscription/
Please do not hesitate to let us know if you need our assistance with anything else.
Dear Sir,
I wanted to know how REFUND / DISOUCNT will be offered? If I am going to Purchase a new plan and make the payment by card then- is it refund will go back in same card which was used to purchase? Or will I have some coupon code to apply before PURCHASE?
I am bit confused and no one giving me clarity so as to proceed for purchase !
Hello,
We are sorry, but at the moment, we do not offer coupon codes.
The refund will be made back to the payment source. When the refund is made, the same shall be reflected in your payment source in 5-7 business days.
You can choose a plan appropriate for you from our website: https://rankmath.com/pricing/ and update us here when the payment has been made so we can make the refund. Once you purchase a new subscription, we’ll forward this to our accounts department for your partial refund request.
If you still have any questions, just reply; we will be more than happy to clarify any doubts.
Thank you.
Dear sir,
I have already PURCHASED, Pls issue disocunt.
Hello,
We have escalated your request for a partial refund with our accounts team to match the old pricing, and we shall hear from them soon.
Meanwhile, if you have any other questions, please feel free to ask.
We are here to help you.
Hello,
We appreciate your patience and just wanted to let you know that we have made the change and refunded $36.88 USD +Tax back to your payment source.
The same shall be reflected in your payment source in 5-7 business days.
Do let us know if you need help with anything else.