Renew subscription

#1002033
  • Resolved Tudor
    Rank Math pro

    Hello, my last payment for my RankMath Pro subscription didn’t go through and I just noticed it now. I changed my card limit and the payment can be made. Can you help me please? Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you’re facing with your Rank Math Pro subscription payment. To renew your subscription, please follow these steps:

    1. Log in to your Rank Math account: Go to your Rank Math account and navigate to Rank Math Dashboard → Subscriptions.
      Navigate to Rank Math Dashboard - Subscriptions

    2. Change Payment Methods: In the subscriptions page, select the Payment Methods tab and click the Change Payment Methods button.
      Change Rank Math Payment Methods

    3. Access FastSpring Checkout: This will open the FastSpring Checkout Page in a new tab. Enter the email address you used to purchase the subscription and click the Continue button.
      Enter your Rank Math email address used for subscription in the FastSpring Checkout page

    4. Complete the Payment: Follow the instructions provided in the email you receive to complete your payment.

    If you encounter any issues during this process, please reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for bringing this to our attention!

    Sources:
    How to Cancel Your Rank Math Subscription » Rank Math
    How to Cancel Your Rank Math Subscription » Rank Math
    Troubleshooting Payment Issues at Rank Math » Rank Math

    Tudor
    Rank Math pro

    I don t have renew button. Do I need to purchase the subscription again?

    Hello,

    Thank you for contacting Rank Math.

    The subscription has expired already, and we do not have any option to revert a subscription that has expired. You will have to make a new purchase:
    – Rank Math PRO : https://rankmath.com/pricing/
    – Content AI: https://rankmath.com/content-ai/#pricing

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Renew subscription’ is closed to new replies.