Hello,
Thank you for reaching out to us.
To renew your Rank Math PRO subscription, please follow these steps:
- Log into your Rank Math account at Rank Math Dashboard.
- Navigate to Rank Math Dashboard → Subscriptions.
- In the subscriptions page, choose the Payment Methods tab and click the Change Payment Methods button.
- The FastSpring Checkout Page will open in a new tab. Enter the email address used for the subscription and click Continue.
If you encounter any issues during this process or if you don’t see the option to renew, please reply to this ticket, and we will assist you further.
Hope this helps. Feel free to contact us if you need any more assistance.
Sources:
How to Cancel Your Rank Math Subscription » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math
I can’t find the renewal option
https://imgur.com/a/iUD4Bca
Hello,
Thank you for reaching out to Rank Math support.
Your Rank Math subscription is set to renew automatically every year. This means that you don’t have to worry about losing access to the plugin features and updates. As long as your subscription remains active, you can keep using Rank Math without any interruptions.
Our payment processor usually charges your card on the renewal date and sends you a confirmation email. If the payment fails for some reason, it will automatically try again after the first, third, and fifth days after the renewal date. You will also receive an email notification about the payment failure and the retry attempts. However, if the third retry on the fifth day fails, your subscription will be canceled. We apologize if this has caused any inconvenience.
Unfortunately, at this time we do not have an option for manual renewal of subscriptions. But you can always start a new subscription from https://rankmath.com/pricing/.
We hope that this clears up any confusion you may have had. If you have any further questions or concerns, please do not hesitate to let us know.
Thank you for choosing Rank Math!
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.